Refunds & Returns

Return and Refund Policy

Thank you for shopping at Shaping Nutrition.

Please check our return and refund policy if, for any reason, you are not entirely happy with a purchase.

For any products you bought from us, you must abide by the agreements listed below.

Order Return & Refund Rights

You are entitled to return your order within 15 days of your purchase.

However, in order to exercise your right of return, you must inform us of your decision by means of a clear statement. You can let us know your decision by:

• By phone number: 03151157529
• Email: info@shapingnutrition.com
• Whatsapp Chat Support: Via our website

Conditions for Returns

Please verify the following points to ensure that the product qualifies for a return:

• The product was purchased in the last 15 days
• The product was defective on our end.
• The particular product should be sealed. Once you unsealed the product, you won’t be eligible for returns.
•  The product must have a purchase receipt as proof.

Conditions for Refunds

Following are the conditions for the product to be eligible for a refund: 

• As soon as we receive your item, we will inspect it and we will update you on the refund situation once we have examined the item.
• In order to confirm that the ordered product meets the requirements for the refund, our rider will also inspect it in front of you at your doorstep.
• We will only issue a bank transfer refund once your return is accepted by our experts.

We reserve the right to refuse returns of any products that do not meet the above return conditions at our sole discretion.

If you have any other questions regarding Return & Refund policies, you can feel free to contact us at your above-mentioned details.

In case of payment via bank transfer, the refund amount will be paid to the customer within 15 days in the case of any return.

FAQ

Question: What kind of supplements does Shaping Nutrition offer?

We carry everything from protein powders to pre-workout formulas to post-workout recovery supplements. No matter what your fitness goals are, we have a supplement that can help you reach them.

Question: What is the return policy for Shaping Nutrition?

We have a 15 days return policy for all those consumers who have a genuine receipt of purchase. So you have plenty of time to return your order if you have received the wrong item or by chance you received a defective item.

Question: Does Shaping Nutrition provides original products?

Yes, Shaping Nutrition provides 100% original and authentic products. Also, we offer supplementary products with a money-back guarantee which proves that we are a genuine seller in the market.

Question: What is your delivery time?

We make every effort to fulfill your order as quickly as we can. However, all the orders for consumers in Karachi typically take 2-3 days. On the other hand, if you order from another city other than Karachi then it might take 3-5 days.

Question: What other products do you sell besides supplements?

Other than supplements, we sell multivitamins for hair care, heart care, and skin care. Apart from multivitamins, we also deal in bone health, pain relievers, and effective sleep aids, and much more

On the other hand, if we talk about some accessories, we have some high-quality shaker bottles which are perfect for protein and other supplements. You can carry these shakers to your gyms as well which we believe would be convenient for you.